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Best Enterprise Content Management - ECM Software in 2020

06 Feb

When it comes to managing enterprise content and improve operational efficiency, ECM (Enterprise content management) software comes up as the best intelligent platform. It allows businesses to spend a minimum amount of time digging through huge spreadsheets while closing the deals faster. With the use of ECM software solutions, organizations can have more access over document versions as well as revisions. It is an all-encompassing approach to leverage various technological capabilities and software solutions.

Listed below is the best enterprise content management- ECM software in 2020.

Let's have a look!

1. CRM4Sure

Revolutionary CRM to Transform Your Business

CRM4Sure ECM software is a comprehensive suite for sharing, organizing and digitizing the enterprise content. We help you access various types of formats and search methods, user categories, publish workflows and index structures. It is easy to maximize your intellectual assets with the CRM4Sure ECM features including online access, access-based security, usage reports and highly intuitive interface.

Pros:

1. Funnel Management

2. GPS Geolocation Tracking

3. Reports & Analytics

Ratings

5/5

Cons:

1. Not for Mobile Applications

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2. dMACQ DMS

Digitizing Your World

dMACQ DMS is the best enterprise document management system which is packed with top-notch functionalities to consolidate your content and document management onto one single platform.

Pros:

1. Easy Customization with User-Friendly Dashboard

2. Good value for Money

3. Document Assembly and Indexing

 

Ratings

5/5

Cons:

1. Not compatible with iOS, Android and MacOS

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3. Objective ECM

Software BY Objective Corporation Limited

Objective ECM is the most reliable enterprise content management system which provides a seamless experience to users while streamlining the business processes to the new level.

Pros:

1. Allows succinct and easy file management

2. Adoptable for all government areas

3. Very easy to integrate

Ratings

5/5

Cons:

1. More expensive

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4. Huddle ECM

Simple and powerful ECM Tool

Huddle ECM is a powerful and easy to use enterprise content collaboration tool. It helps to manage several tasks, files and team collaboration without any hassle. It also helps businesses to distribute and organize unstructured contents such as images, documents, product information, accounting records and emails.

Pros:

1. Allows native document file types

2. Good Comment streams on documents 

3. Excellent usability 

Ratings

5/5

Cons:

1. Doesn't allow simultaneous editing

2. Occasionally unreliable for desktop app

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5. OmniDocs ECM

Leading Enterprise Content Management System

OmniDocs ECM software is top of the line market solution that enables the digital transformation of the enterprise. Now, it is easy to intelligence audit trailers, linking documents, support HTML5 based on mobile applications on Android or iOS for an enterprise content management system.

Pros:

1. Flexible to use and Configure

2. Extensive reports and audit trails

3. Permission Management

Ratings

5/5

Cons:

1. Requires an exposed API

2. Nebulous plans 

3. Pricing

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6. Laserfiche ECM

Com

Laserfiche ECM software automates business processes to manage digital content. This application offers you the right enterprise content management system to surpass all your requirements and meet your expectations.

Pros:

1. Business process automation

2. Optical character recognition (OCR)

3. Security records management

Ratings

4.7/5

Cons:

1. Sluggish customer support

2. Nebulous costs

3. The web interface may lag with slower devices

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7. Alfresco ECM

Open Source Enterprise Content Management System

Alfresco ECM is a powerful, open-source enterprise content management platform that is easy to use, customize and integrate with your current software processes and applications.

Pros:

1. Powerful search features

2. Deployment options including on-premises, cloud, and hybrid

3. Rich metadata models

Ratings

4.7/5

Cons:

1. Use case alignment

2. No support for XQuery

3. Absence of content transformation

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8. nuxeo

Open Source ECM Software

Nuxeo is the commonly used open source enterprise content management software with extensive and modular features. It supports enterprise content based on applications with fast and scalable processing speed.

Pros:

1. Asset lifecycle management

2. 3rd-party integrations

3. Highly flexible architecture

Ratings

4.5/5

Cons:

1. Workflow management

2. Optical character recognition (OCR)

3. Collaboration

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9. OpenText

New Generation Enterprise Content Management Solution

OpenText ECM software allows businesses to leverage opportunities from content digital transformation. This software creates an enterprise-wide information grid that significantly transforms process productivity, personal productivity and control.

Pros:

1. Powerful collaboration tools

2. Great UX along with the intuitive interface

3. Cross-platform

Ratings

4.5/5

Cons:

1. Needs extensive database support

2. More automation needed

3. No exposed API

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10. docStar

Complete ECM Software for SMEs

docStar is a user-friendly ECM software for small to mid-level businesses. It is basically an electronic content management system to make smart and faster decisions. It helps to create and edit the content workflow easily by using drag and drop technology.

Pros:

1. Can be used as a paperless solution

2. Straightforward functionalities

3. Easy to file documents

Ratings

4.5/5

Cons:

1. Outdated software design

2. Cumbersome

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11. SpringCM

Software BY SpringCM

SpringCM is the most popular enterprise content management platform which makes it easy to create files, share documents and content management systems for the employees, vendors and customers. It is quite a fast tool that also makes collaboration within the team of both inside and outside your company.

Pros:

1. Ease document management

2. Flexibility with the workflow

3. A seamless way to share and track contracts 

Ratings

4/5

Cons:

1. Browser incompatibility

2. Customization

3. Not user intuitive

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12. Xerox DocuShare

Web Based Enterprise content management (ECM) system

Xerox DocuShare is the most powerful, easy to read and flexible enterprise content management system on the market. It is a web-based system on interface distribution workforce which helps to share information from anywhere and at any time.

Pros:

1. Good security

2. Ease content management

3. Easy installation on server

Ratings

4/5

Cons:

1. Expensive for small groups

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13. SAP ECM

Software BY SAP

SAP ECM software is used to access unstructured business-related details faster. It is widely used platform to manage low and high volume scanning demands within automation meta-data tagging and other activities in the CMS.

Pros:

1. Process-centric collaboration

2. Document capture and management

3. Enterprise archiving

Ratings

3.5/5

 

Cons:

1. Nothing as such

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Features of ECM (Enterprise Content Management) Software

An ECM software must meet the following business goals: 

  • Capture: The main goal of deploying ECM software in your business is to eliminate the paper-based workflows. Thus, the main feature of ECM software is that it can capture the documents digitally. Some information can even be captured by automatic filing and categorizing them from relevant servers or other locations.
  • Store: All the sensitive documents of your business should be filed in a digital repository by organizing it in the infrastructure in a suitable manner.
  • Manage: The documents exist in the repository can be opened at any time. Also, users can edit the documents if he has rights to access. It is also possible to view the metadata of the document and organize them in the folder structure. The team can get the notifications easily if the document requires any attention, For instance, if signatures are needed or for approval requests or for LPOs, automation assigns an order to the department of document management.
  • Preserve: With ECM, it becomes easier to archive and secure your business documents. You can ensure that your document is saved and protected for all the future requirements. With the availability of customs security settings, there is no need for losing out on the documents. A user can also limit access in order to prevent any unauthorized modifications. Moreover, there is an audit trail for password changes, tracking logins and logouts, document creation, modifications and deletion.
  • Deliver: No matter what device you are using or from where you are accessing it, the documents can always be retrieved. Documents can be easily found using a full-text search, or by using specific words or phrases, metadata, entry names and annotations. You can also get benefit from pre-set search options to search the document based on the date it was created or users who accessed it. 

Advantages of Using Enterprise Content Management Software

Of course, ECM software has made a way of accomplishing various tasks easier for your business. Some of the benefits of using ECM software are:

  1. Eliminate the paperwork in various business processes.
  2. Ensures record retention policy of the business and also regulatory and auditory compliance.
  3. Make documents easy to found and improves transparency.
  4. Reduces cost, time and complexity which are involved in managing documents.
  5. Delivers automated processes.
  6. Improves employee productivity with quick turn arounds. 
  7. Facilitates collaborative culture at the workplace by offering effective tools such as emails, messaging, whiteboards and online meetings.
  8. Instant access incorporates better decision making.
  9. Deep integration
  10. Provides an added layer of security that leads to business continuity.
  11. Provides a good return of investment due to high process quality which ultimately leads to better customer service.

Disadvantages of using Enterprise Content Management Software

Well, ECM software doesn't have a lot of disadvantages. The only factor which is considered as the drawback is the initial cost required in the ECM project execution. Along with this, the organization needs to provide training to the staff accordingly, otherwise, it could be the roadblock during the deployment and project execution. Software upgrades and the additional cost associated with it, can also fall in the drawback bracket.

Points to Consider While Buying Enterprise Content Management Software

You may get overwhelmed while choosing the best ECM software for your business. Well, there are certain points you should consider to make the right decision of choosing any particular ECM software. 

  1. First of all, try to find the ECM software with seamless Integration Suite to connect properly with your array of business applications.
  2. A good ECM software must provide a flexible taxonomy to make it easy to customize the metadata of the stored content 
  3. The ECM software should enable the storage and digitization of the documents in an organized manner with various administrative accesses.
  4. Consider buying the ECM software from any trusted vendor which offers global tech support for troubleshooting and training.

However, all the ECM software can be customized as per the specific business needs. Apart from the aforementioned features, you can also opt for the optional features including Barcode Recognition, IE link, Secure Messaging, Data Link, workflow and GIS.

Conclusion

ECM software allows businesses to streamline various processes which include, but not limited to, transactional content management, strategy, technology, full-text indexing and document management. It is gaining tremendous popularity due to its flexible architecture and features to prevent any financial frauds and cyber threats. It helps in making well-informed decisions by offering effective content management, integration and analytics.

One of the main advantages of ECM software deployment is that it enables the digital transformation in businesses with ease of integration for many enterprise applications such as SalesForce, SAP, CRM and so on. With the increased information governance needs in today’s business scenario, the potential of ECM software and tools is unavoidable.

About EFI

EFI (Experts From India) is the most trusted and reputed name in the field of web development, web designing and digital marketing. We, boast a team of proficient experts that can develop the customized ECM software to meet the specific demands of your business and benefit you for the long run.

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